Shipping policy

Thank you for shopping with Unovizio. We are committed to delivering your products safely and as quickly as possible.

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order is processed, it will be shipped through our trusted logistics partners.

We offer the following shipping options:

Standard Shipping: 7–20 business days (FREE)

Express Shipping: 5–10 business days (additional charges apply)

Please note: Delivery times are estimates and may vary depending on your location, customs clearance, and external factors.

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Tracking information usually becomes active within 2–5 business days.

We ship worldwide. However, customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Please ensure that your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrectly provided addresses.

If your item arrives damaged or you receive the wrong product, please contact us within 48 hours at: info@unovizio.com

Please include photos or videos so we can resolve your issue quickly.

If your tracking shows delivered but you did not receive the package, please contact your local courier first. If the issue is not resolved, contact us.

In rare cases, shipping may be delayed due to customs inspections, weather conditions, or high demand.

We appreciate your patience and understanding.

8. Contact Us

If you have any questions about your order, feel free to contact us: info@unovizio.com